We offer a first-time money-back guarantee within 30 days of purchase. If you are
unhappy with your first purchase of a product, please let us know, and we will offer
you a refund.
To complete your return, we require a receipt or proof of purchase and a detailed
explanation of your complaint. Your feedback and suggestions will be helpful in
creating a better experience for everyone! Please send this to
info@dynamicenzymes.com. As our way to ensure all our customers have the best
experience, you may be requested to send the product back, but please do not send
unless you are specifically asked to.
If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card company. It may take some time before
your refund is officially posted. Next, contact your bank. There is often some
processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please
contact us at info@dynamicenzymes.com.